Policies and Petequitte
We
have created the following policies to provide clarity and to help
ensure the safety and comfort of all of our human and canine guests.
Thank you so much for your understanding!
In
addition to the links below, if you are a first time visitor to
our special inn, please also take a moment to review our complete
"summary of services."
Upon making your reservation you will receive a link to our "Dog
Profile Form." This is an informative, FUN questionaire designed
to ensure the safety and welfare of your dog during your stay at
The Paw House. As a general rule, dogs must be friendly towards
people and other dogs.
For
the safety of all dog guests, we require notification from your
vet stating that your dog is current on their vaccinations or titers
for DHLLP (a.k.a DHL2P or 5 in 1), bordatella and rabies. You can
send the note via regular mail, e-mail, or you can bring it with
you and provide it to us upon checking in.
Dogs
in the Inn:
All dogs are permitted in the private guest rooms and common areas.
There are custom dog beds in each room so your dog can sleep in
style! There is no additional deposit for keeping a dog in a
guest room. We ask your understanding that The Paw House reserves
the right to full reimbursement for any damage caused by human
or dog guests.
We go to great lenghts to provide for the safety and comfort of
all guests, our staff and most importangly your dog. Because of
this we require that you do not leave your dog unattended (alone)
in your bedroom. Our doggie care facility
is available 24/7 while you explore Vermont without them.
If you have the need to leave your dog in your bedroom, locked
up, alone, then we ask that you not visit us. Thank you so much
for your understanding as this has been a source of frustration
for us and for other guests who understand and appreciate our
attempt to provide your dog with a most comfortable vacation experience.
Also,
if you are a first time visitor, we also suggest that you check
out a comprehensive page that highlights our services. Summary
of services for first time guests. This is a helpful page
that goes into great detail about our policies that we have developed
since 2001.
Lesahes:
Surrounding the inn in all directions there are literally hundreds
of acres to explore and it is your discretion whether or not to
leash your dog. We have an off leash dog park and an indoor area
to play off leash as well. To prevent injuries to both humans
and guests, we require that all dogs be leashed while anywhere
within the inn except your private guest room.
Barking and Howling
Human guests must take all measures to prevent their dogs from
loud, and/or frequent and/or habitual barking howling, crying,
or yelping. Human guests should also refrain from loud, and/or
frequent and/or habitual barking howling, crying, or yelping.
We take great pride in the beauty of our inn and in our grounds
and appreciate all of the positive feedback that we have received
from our guests over the years regarding our "overboard" focus
on cleanliness.
It
is our goal to ensure that dog waste and accidents do not have any
type of negative impact on the environment.
On
the grounds of the property we have placed clearly marked green
receptacles for dog waste. ALL dog owners and Inn employees and/or
managers will be responsible for depositing dog waste into these
receptacles. Unfortunately if someone fails to pick up after their
dog on The Paw House property, they will be asked to leave with
no refund. Please do not place dog waste into the trash, toilet,
or any other area other than designated receptacles.
We understand that accidents happen. If your dog should have an
accident in the room or house, PLEASE clean it and notify a member
of The Paw House staff as soon as possible. Cleaning supplies can
be found under each bathroom sink.
Age:
We regret that due to insurance restrictions we can only accommodate
children under the age of 10 under certain circumstances. If you
plan on visiting us with a child under the age of 10, we ask that
you call or e-mail and we will do our best to try to work something
out.
The Paw House is a non-smoking establishment.
Reservations:
Reservations can be made online
or by calling us toll free at 866-PAW-HOUSE (866-729-4687). We
will confirm your reservation by e-mail which will also contain
a link to our "The Paw House Dog Guest Profile Form." Upon making
a reservation you will be charged a deposit equal to 1/2 of your
total stay. Room rates are based upon double human occupancy plus
up to three dogs. There is a $25 per person charge for additional
people in a room. A full country breakfast (for humans) is included
in the rate. There is no additional fee to use our doggie care
facility.
Cancellations:
1. For reservations cancelled 14 days or more before arrival: Guest
receives a full refund minus a $30 administrative fee to cover our
credit card costs
2.
For reservations cancelled less than 14 days before arrival
-
If we are able to rebook the room, guest will receive full refund
minus $30 or guest can apply the
entire deposit towards a future visit within the ensuing
12 months
-
If we are unable to rebook the room, unfortunately the guest will
forfeit the entire deposit
3.
Unfortunately in the event that we do not receive notice of your
cancellation, guest will be charged the full amount of your stay.
..................................................................................................................................................
|